Casita Bebès

SHIPPING POLICY

Casita Bebés proudly ships throughout Australia and worldwide from Western Australia.

All orders are shipped with Australia Post. Shipping rates and available services are calculated according to your destination.

AUSTRALIA SHIPPING

Standard Shipping — $9.95 AUD
Express Shipping — $15.00 AUD

FREE standard shipping on Australian orders over $100 AUD.

Estimated delivery times:

Metro: 3–10 business days
Rural: 5–14 business days

If you require your order quickly, we recommend selecting Express Shipping at checkout.

INTERNATIONAL SHIPPING

We proudly ship worldwide using Australia Post.

United States

Standard International — $22 AUD
Estimated 5–10 business days

Express International — $42 AUD
Estimated 3–6 business days

FREE shipping on orders over $150 AUD.

United Kingdom

Standard International — $22 AUD
Estimated 5–10 business days

Express International — $42 AUD
Estimated 3–6 business days

FREE shipping on orders over $150 AUD.

Canada

Standard International — $22 AUD
Estimated 5–10 business days

FREE shipping on orders over $150 AUD.

Available international shipping services and rates may vary depending on the destination and will be shown at checkout.

INTERNATIONAL DUTIES & TAXES

International orders may be subject to customs duties, import taxes, VAT or other charges imposed by the destination country.

Unless expressly stated as included or collected at checkout, these charges are the responsibility of the customer.

Casita Bebés does not control customs charges imposed by international authorities.

DELIVERY TIMES

Delivery timeframes are estimates only.

International orders may experience delays due to customs clearance, local postal services, weather events, peak shipping periods or other circumstances outside our reasonable control.

Once your parcel has been dispatched, carrier delays are outside the direct control of Casita Bebés. We will, however, assist where reasonably possible if you experience an issue with your delivery.

SHIPPING & TRACKING

Once your order has been dispatched, you will receive shipping confirmation and tracking information where available.

Please ensure your shipping address is complete and correct before submitting your order.

If you notice an error in your address after placing an order, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or dispatched.

RETURNS & RETURN SHIPPING

For change-of-mind returns, customers are responsible for the cost of returning their order to Casita Bebés.

We strongly recommend using a tracked shipping service when returning an item.

Original shipping charges are non-refundable for change-of-mind returns unless otherwise required by applicable law.

For full information regarding returns, exchanges, faulty items and refunds, please refer to our Returns, Exchanges & Refunds Policy.

CONTACT US

If you have any questions regarding shipping or your delivery, please contact:

Casita Bebés
Western Australia, Australia
Email: info@casitabebes.com