How long will my baby clothing order take to arrive in Australia?

We use Australia Post for all our shipping. For Metro areas, you can expect delivery within 3-10 business days, and for Rural areas, it's typically 5-14 business days. If you need your order quickly, selecting Express Post is the best option to speed up **Baby Clothing Shipping Australia**!

What are the shipping costs for my Casita Bebès order?

For orders within Australia, Standard Post is $9.95 and Express Post is $14.95. We offer free Standard shipping on all Australian orders over $100! For international orders, shipping is $26.95, with free shipping on international orders over $150. Please note that shipping costs are non-refundable.

I need to return an item, what's the process and who pays for return shipping?

If you need to return an item, please email us at info@casitabebes.com with your order number in the subject line within 30 days of receiving your item. All items must be in original, unworn condition with tags attached. The cost of return shipping is the responsibility of the purchaser. If you receive a refund, the cost of return shipping will be deducted from your refund. We highly recommend using a trackable shipping service or purchasing shipping insurance for your return, as we cannot be responsible for lost return parcels.

Can I return sale items or items I've changed my mind about?

Unfortunately, we cannot offer refunds or exchanges on sale items. For hygiene reasons, we also cannot offer refunds or exchanges on certain selected items if you've changed your mind. If you're returning an item for a change of mind (on eligible items), please ensure it's in its original, unworn condition with all tags attached and contact us via email within 30 days of purchase.